Wrthi'n llwytho
Y penderfyniadau fel y mae cofnodion y cyngor yn eu cofnodi. Bydd crynodeb mewn iaith glir yn dilyn pan fydd wedi'i ysgrifennu.
AGREED – That the work programme be agreed subject to the above amendments.
AGREED – That Agenda Item 6 - Council Front Door Project – be brought forward and taken at this time.
AGREED: (i) To recommend to the Lead Member for Governance & Customer and Lead Member for Housing and Climate Change:- Ø That future reports be scheduled to enable pre-decision scrutiny of options appraisals for the next phases of the project. Ø That future reports include:- · Feedback from the Customer Access Survey which is scheduled for 8th June 2026 for a period of eight weeks. · More detail regarding the key actions and milestones to deliver each phase of the project with targets and completion dates. (ii) That an open day be held for Members of the Committee to develop their understanding of customer contact trends, call volumes, etc) (iii) That case studies of new online systems implemented and feedback from service users be circulated to Members of the Committee.
AGREED (i) That the Committee recognize and welcome the decision to increase the planning enforcement resource. (ii) To recommend to the Lead Member for Planning and Public Protection:- Ø That a Planning information digest be developed for circulation to all Members to raise awareness of major and controversial planning applications, planning appeals, and planning enforcement actions. Ø That the Planning Improvement Action Plan include links to relevant actions in other Council strategic plans. (iii) That the Planning Code of Conduct be circulated to Committee Members.
Apologies for absence were submitted on behalf of Councillors Frank Hemmings and Jeremy Newton.
AGREED – That the Minutes of the Meeting held on 23 April 2026 be confirmed as a correct record.
Y penderfyniad fel y'i cofnodwyd
AGREED – That the work programme be agreed subject to the above amendments.
The Chief Officer Governance and Customer submitted a report COGC/42/26 which allowed Members to consider the work programme of the Customers, Performance, Resources & Governance Scrutiny Committee attached at Appendix 1. · Report from the Groves Task & Finish Group to be considered at a Special meeting of the Committee allowing their recommendations to submitted to the Executive Board on 9 June 2026 · Joint Flintshire and Wrexham Scrutiny Workshop on the PSB Well-being Assessment 8 June 2026 – This be cancelled and replaced with WCBC All Member Workshop · Workforce Monitoring Report - scheduled for meeting on 25 June – to include response to issues raised in the recent Health & Safety report by Unison, to inform the information required for the next progress update on the implementation of the Hybrid Working Policy and whether this should be brought forward from October. Request for Unison Health & Safety report to be circulated with the agenda for the meeting. AGREED – That the work programme be agreed subject to the above amendments.
Y penderfyniad fel y'i cofnodwyd
AGREED – That Agenda Item 6 - Council Front Door Project – be brought forward and taken at this time.
AGREED – That Agenda Item 6 - Council Front Door Project – be brought forward and taken at this time.
Y penderfyniad fel y'i cofnodwyd
AGREED: (i) To recommend to the Lead Member for Governance & Customer and Lead Member for Housing and Climate Change:- Ø That future reports be scheduled to enable pre-decision scrutiny of options appraisals for the next phases of the project. Ø That future reports include:- · Feedback from the Customer Access Survey which is scheduled for 8th June 2026 for a period of eight weeks. · More detail regarding the key actions and milestones to deliver each phase of the project with targets and completion dates. (ii) That an open day be held for Members of the Committee to develop their understanding of customer contact trends, call volumes, etc) (iii) That case studies of new online systems implemented and feedback from service users be circulated to Members of the Committee.
The Lead Member Housing & Climate Change and Lead Member Corporate Services submitted a joint report COGC/35/26 which provide an overview of the scope of the project, progress to date and seek input from Members on future phases of the project. The Lead Members introduced their joint report and responded to questions accordingly thereafter. During the ensuing debate a number of issues were highlighted, including: • There were a number of key challenges including consultee response times, environmental constraints, and development of a new Local Development Plan (LDP). • A number of Improvements had been noted through additional resources and recruitment (including new team leads and specialist posts). • The emphasis would remain on balancing quality of outcomes with performance timescales. • Further clarity around the LDP was expected in the report being presented to Executive Board later this year. • Member training and development would continue to be important in supporting their involvement in LDP preparation. • The majority of actions within the action plan had been progressed; some were ongoing; actions relating to increase in site visits and communication with Members were being reviewed. • The appendix within the report provided more detailed information around the progress made. • The definition and use of “enabler” within the planning context was debated. • Acknowledgment of the need to clarify the threshold for “controversial” applications. • The need for enhanced communication with applicants including website and public information updates. • Ongoing work would take place around the enforcement processes and transparency. • A request was made for regular updates on appeal decisions and significant planning applications. AGREED: (i) To recommend to the Lead Member for Governance & Customer and Lead Member for Housing and Climate Change:- Ø That future reports be scheduled to enable pre-decision scrutiny of options appraisals for the next phases of the project. Ø That future reports include:- · Feedback from the Customer Access Survey which is scheduled for 8th June 2026 for a period of eight weeks. · More detail regarding the key actions and milestones to deliver each phase of the project with targets and completion dates. (ii) That an open day be held for Members of the Committee to develop their understanding of customer contact trends, call volumes, etc) (iii) That case studies of new online systems implemented and feedback from service users be circulated to Members of the Committee.
Y penderfyniad fel y'i cofnodwyd
AGREED (i) That the Committee recognize and welcome the decision to increase the planning enforcement resource. (ii) To recommend to the Lead Member for Planning and Public Protection:- Ø That a Planning information digest be developed for circulation to all Members to raise awareness of major and controversial planning applications, planning appeals, and planning enforcement actions. Ø That the Planning Improvement Action Plan include links to relevant actions in other Council strategic plans. (iii) That the Planning Code of Conduct be circulated to Committee Members.
The Lead Member for Strategic Planning and Public Protection submitted a report COEP/27/26 which provided a further update to the Committee on the implementation of the recommendations of the Welsh Local Government (WLGA) Summary Report as well as a broader update on some positive outcomes for the Planning service and some on-going challenges faced by the service. The Lead Member introduced the report and responded to questions accordingly thereafter. During the ensuing debate a number of issues were highlighted, including : • There were a number of key challenges including consultee response times, environmental constraints, and system-wide dependencies. • A number of Improvements had been noted through additional resources and recruitment (including new team leads and specialist posts). • The emphasis would remain on balancing quality of outcomes with performance timescales. • Further clarity around the Local Development Plan (LDP) was expected in the report being presented to Executive Board later this year. • Member training and development would be important in supporting their involvement in plan preparation. • The majority of actions within the action plan had been progressed; some were ongoing or required clarification. • The appendix within the report provided more detailed information around the progress made. • The definition and use of “enabler” within the planning context debated. • Acknowledgment of the need to clarify the threshold for “controversial” applications. • The need for enhanced enhanced communication with applicants including website and public information updates. • Work would continue around the enforcement processes and transparency. • A request was made for regular updates on appeal decisions and significant cases. AGREED (i) That the Committee recognize and welcome the decision to increase the planning enforcement resource. (ii) To recommend to the Lead Member for Planning and Public Protection:- Ø That a Planning information digest be developed for circulation to all Members to raise awareness of major and controversial planning applications, planning appeals, and planning enforcement actions. Ø That the Planning Improvement Action Plan include links to relevant actions in other Council strategic plans. (iii) That the Planning Code of Conduct be circulated to Committee Members.
Rhaid i gynghorwyr ddweud pan fydd ganddyn nhw gysylltiad personol â rhywbeth sy'n cael ei drafod, fel swydd, eiddo neu aelod o'r teulu. Mae buddiant sy'n rhagfarnu yn ddigon cryf i'r cynghorydd adael yr ystafell fel arfer a pheidio â chymryd rhan.
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