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The decisions as the council's minutes record them. A plain-language summary follows once it has been written.
AGREED – That the work programme be agreed subject to the aforementioned amendmens.
AGREED – That the Committee i. Congratulate everyone involved in achieving the national Granicus award in respect of the online Blue Badge process. ii. Request an All Member workshop be held on the development and use of Power Bi be and how this informs service provision iii. Request that the next progress report include the following information:- · Emergency policy and procedures on the use of AI and implications for cyber security and governance arrangements · Developments and achievements of the Smart Cities programme · Part II report to give further detail of development of cyber security.
An apology for absence was submitted on behalf of Councilllor Tina Mannering.
AGREED – That the Minutes of the Meetings held on 5 and 25 June 2026 be confirmed and signed as a correct record.
Decision as recorded
AGREED – That the work programme be agreed subject to the aforementioned amendmens.
The Chief Officer Governance & Customer submitted a report (COGC/67/26s) asking Members to consider the Committee's work programme. The Scrutiny Facilitator drew Members’ attention to a number of proposed amendments to the work programme, including: · Council Front Door Project – deferred from September to October 2026 meeting. · Public Service Board (PSB) Annual Report – deferred from October to December meeting, to be considered as part of the Well-being Assessment for the next PSB Well-being Plan (report will be submitted by the Chair of the PSB). · Revenue Budget Monitoring Reports – deferred to the following month due to Committee meeting dates being brought forward · Change Programme Update – to be scheduled for the November meeting. · Update on the work of the Regional Emergency Planning Service (Scrutiny Topic Selection Form attached was agreed) – to be scheduled for the November meeting. · Recommendation to Executive Board – Employee Engagement – noted that the response would be submitted to the September meeting of the Executive Board. · Response from the Minister for Education and Welsh Language regarding ALN consequential funding. It was agreed that a further letter be sent from the relevant Chairs, in consultation with the Leader, to request that this issue is raised again at the highest level to ensure that consideration is given to the allocation of this additional funding to local authorities and schools as a matter of urgency. AGREED – That the work programme be agreed subject to the aforementioned amendmens.
Decision as recorded
AGREED – That the Committee i. Congratulate everyone involved in achieving the national Granicus award in respect of the online Blue Badge process. ii. Request an All Member workshop be held on the development and use of Power Bi be and how this informs service provision iii. Request that the next progress report include the following information:- · Emergency policy and procedures on the use of AI and implications for cyber security and governance arrangements · Developments and achievements of the Smart Cities programme · Part II report to give further detail of development of cyber security.
The Lead Member for Corporate Services submitted a report (COGC/73/26) to provide an update on progress made in delivering the ICT and Digital Strategy 2024-2027 during the second year of implementation. A discussion ensued and the following points were highlighted during the debate: · Current priorities remained focused on cyber security, desktop modernisation and ensuring appropriate governance arrangements were in place to support emerging technologies, including Artificial Intelligence (AI). · Significant progress had been made in the expansion of online services and approximately 83% of online transactions were now completed through self-service channels. Members were informed of improvements to the Blue Badge application process, which had significantly reduced processing times and resulted in national recognition through a Granicus Operational Excellence Award. · Ongoing development of online housing services and improved processes which would provide customer access to the new Housing management system in the future, enabling to view their rent account and pay online etc. · Development and use of PowerBi dashboards to support service planning and performance monitoring. The system also enabled users to analyse data at a detailed level and identify patterns across geographical areas and services. It was suggested that Members be provided with a demonstration of the system in operation. · Progress with Smart Cities projects, including expansion of the Long Range Wide Area Network (LoRaWAN) and improvements to digital connectivity across the County Borough. · It was noted that regular cyber security training was provided to all staff, with completion rates monitored and reported. · Governance arrangements were being developed to ensure AI technologies were implemented safely and responsibly. Further work was underway regarding organisational adoption, governance and meeting etiquette associated with AI-enabled tools such as transcription services. · The importance of maintaining robust cyber security arrangements was emphasised, together with ensuring appropriate safeguards remained in place as technology continued to develop. · Members welcomed the extensive digital inclusion work being undertaken and commended the support being provided to residents through Contact Wrexham, Housing Offices and the Well-being Hub. AGREED – That the Committee i. Congratulate everyone involved in achieving the national Granicus award in respect of the online Blue Badge process. ii. Request an All Member workshop be held on the development and use of Power Bi be and how this informs service provision iii. Request that the next progress report include the following information:- · Emergency policy and procedures on the use of AI and implications for cyber security and governance arrangements · Developments and achievements of the Smart Cities programme · Part II report to give further detail of development of cyber security.
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