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Response by the Cabinet Member: Thank you for your further question on this matter. I understand that a senior officer has met with you to discuss a specific relevant issue recently and I'm pleased to have the opportunity to clarify some matters further. I can confirm that Care Inspectorate Wales reports on providers are diligently scrutinised by commissioners and the Council's contract monitoring team both at the qualification stage of the tendering process and during the life of a contract. This often leads to work with the organisations involved in order to support improvement and to ensure service effectiveness and safety. Any such current reports and actions are, therefore, fully considered by the commissioning service. I'm also pleased to be able to confirm that care service receivers' views are canvassed by the contract monitoring team as a part of the regular contract monitoring process. This information is then available as contextual information to commissioners when they are tendering for service provision. With thanks again, and best wishes.
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