Cardiff Council Annual Complaints and Compliments Report 2023 - 24
What happened, meeting by meeting
A committee considered it
Governance and Audit Committee
Council Complaints and Compliments - Arrangements and Annual Report (Corporate and Social Services) 2023/24
RESOLVED – That: (1) the report be noted; (2) Committee to receive a briefing on how complaint information and feedback will be used for system and service development in the future.
The Cabinet considered it
Cabinet. The Cabinet makes most of the council's decisions.
Cardiff Council Annual Complaints and Compliments Report 2023 - 24
RESOLVED: that the contents of the report be noted.
How this works
Items are linked when their titles share most of their words and they fall within 18 months of each other. Councils don't number reports across meetings, so a few links may be wrong, and a step may be missing if its title changed a lot. Each step links to the meeting, where the council's own papers are.