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Public Protection Sub Committee
Hackney Carriage/Private Hire Matters
RESOLVED – That the following matters be dealt with as indicated: (1) Case 1 The Sub Committee was advised that complaints were received from two members of the public regarding the conduct of a driver. The complaints related to an incident when the driver was alleged to have refused to use the taxi meter. Members received representations from the complainants. Members were advised that a lone female customer entered the vehicle in Castle Street. The passenger wanted to go to Fairwater. The driver asked for the postcode of the customer and, once the journey had started, requested payment i…
Public Protection Committee
Hackney Carriage and Private Hire Licence Fees
RESOLVED: (1) That the Committee approve the proposed licence fees outlined in the report with an implementation date of 12 September 2022; (2) That the Committee authorise the Head of Shared Regulatory Services to carry out the necessary public notice procedure; and If objections are received within 28 days of the publication of the notice of the proposed changes to the fees, the matter come back before the next appropriate Committee meeting so that any objections can be considered, modifications be considered, and a new date for the introduction of the variations can be set.
Public Protection Sub Committee
Hackney Carriage/Private Hire Matters
RESOLVED – That the following matters be dealt with as indicated: (1) Case 1 The Sub Committee was advised that complaints were received from two members of the public regarding the conduct of a driver. The complaints related to an incident when the driver was alleged to have refused to use the taxi meter and asked for a £50 deposit. Members received representations from the Solicitor representing the Driver, stating that the driver had initially refused the fare but then asked for a £50 deposit as a precaution because the complainants were intoxicated and he had seen them argue with two o…
Public Protection Sub Committee
Hackney Carriage/Private Hire Matters
RESOLVED – That the following matters be dealt with as indicated: (1) Case 1 The Sub Committee received representations from a complainant who alleged that a driver had failed to complete a journey, had attempted to overcharge them and had abandoned them in an unsuitable location. The Sub Committee was advised that a group of 4 passengers entered a vehicle in the City Centre. The passengers were travelling to Newport with 3 stop on route. The driver requested £110 payment for the fare. However, after starting the journey the passenger learned that a group of friends that were travelling in…
Public Protection Sub Committee
Hackney Carriage/Private Hire Matters
RESOLVED – That the following matters be dealt with as indicated: (1) Case 1 The Sub Committee was asked to consider whether a driver was a fit and proper person to hold a licence. It was revealed on renewal of his licence that he had failed previously to disclose a conviction which occurred while he was licensed. On renewal of his licence the driver declared a conviction under the Fraud Act. A Disclosure Barring Service check revealed a conviction dated 11 November 2021 relating to a failure to declare a change of circumstances for Council Tax purposes. The driver was asked to explain th…
Public Protection Sub Committee
Hackney Carriage/Private Hire Matters
RESOLVED – That the following matters be dealt with as indicated: (1) Case1 The Sub Committee received representation from a driver who had received penalty points for s1peeding. The driver stated that the offence had occurred during a family emergency when visiting a relative in hospital. He was not working at the time of the offence. RESOLVED – That the driver receive a written warning. (2) Case 2 Members received representations from a driver who had receive penalty points for driving without insurance. Members were advised that the driver was witness by Licensing Officers plying for…
Public Protection Sub Committee
Hackney Carriage/Private Hire Matters
RESOLVED – That the following matters be dealt with as indicated: (1) Case 1 The Sub Committee was asked to consider a complaint received that a driver attempted to overcharge a passenger and refused to use the taxi meter. The Sub Committee received representations from the complainant. The complainant detailed the events on the evening in question. Members were advised that the passenger provided the destination and the driver stated that the fare would be £10 because fuel prices were high. The passenger was uncomfortable and was aware that the taxi meter should be used for all journeys. …
Public Protection Sub Committee
Hackney Carriage/Private Hire Matters
RESOLVED – That the following matters be dealt with as indicated: (1) Case 1 The Sub Committee were asked to consider a report on a driver who had received 6 penalty points for an IN10 motoring offence – driving without insurance. The offence was declared when the driver applied to renew his licence and not at the time of the offence. The driver addressed the Sub Committee. Members were advised that the driver was licenced for private hire. The driver stated that he was approached by 2 passengers and took them to Tal-y-bont without being pre-booked. The passengers were Council Enforcement …
Public Protection Sub Committee
Hackney Carriage/Private Hire Matters
RESOLVED – That the following matters be dealt with as indicated: (1) Case 1 Members considered complaint received from a Member of the public that a driver had refused a fare. Members were advised that a private hire booking was made in order to transport a vulnerable passenger with learning disabilities from the Millennium Centre to their home address. The passenger had participated in a performance at the Millennium Centre and he appeared in stage make up and a ‘drag’ costume. The complainant stated that the driver refused to take the passenger and said that they would need to book anot…
Public Protection Sub Committee
Hackney Carriage/Private Hire Matters
RESOLVED – That the following matters be dealt with as indicated: (1) Case 1 The Sub Committee were asked to consider a complaint received from a member of the public that a hackney carriage driver requested payment of the fare in advance of the journey and also refused to use the taxi meter. The Sub Committee received representations from the driver. The driver stated that he had no recollection of the incident. He accepted that a photograph provided by the complainant was a photograph of his vehicle but he denied that was the driver involved in the incident. The driver confirmed that he …
Public Protection Sub Committee
Hackney Carriage/Private Hire Matters
RESOLVED – That the following matters be dealt with as indicated: (1) Case 1 The Sub Committee were asked to consider a complaint received from a member of the public that a hackney carriage driver spoke and acted inappropriately to a member of the public and her son when they were in his vehicle. The complainant stated that the driver read and kept the paper that had her personal information on, he then advised her not to ring Dragon but call him on his number instead, he then gave her a card with his personal mobile number and name on it. The driver stated that he had taken the paper to …
Public Protection Sub Committee
Hackney Carriage/Private Hire Matters
RESOLVED – That the following matters be dealt with as indicated: (1) Case 1 The Sub Committee were asked to consider a complaint received from a member of the public that alleged a driver refused to take him and his disabled wife from Heath Hospital to Llandaff North, and also told them he would not take a fare for less than £10. It was further alleged that the driver had used abusive language towards another driver who challenged him about not taking them. The driver addressed the Sub Committee, stating that he had not refused the fare and had instead sought to give it to the next driver…
Public Protection Sub Committee
Hackney Carriage/Private Hire Matters
RESOLVED – That the following matters be dealt with as indicated: (1) Application 1 The Sub Committee were asked to consider whether a driver was a fit and proper person following a complaint received in relation to discrimination against a customer with an assistance dog. The driver stated that he was driving on the 7th May at about 11:30pm and was flagged down by two gentlemen from the other side of the road. They crossed the road, entered the taxi and started videoing him. He didn’t realise they had an assistance dog so he said he couldn’t take it. He stopped a police officer and explai…
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