Member Enquiries Service Update
What happened, meeting by meeting
A committee considered it
Democratic Services Committee
Members Enquiry Service (MES) Update
RESOLVED: To note the content of the report.
A committee considered it
Democratic Services Committee
Member Enquiries Service Update
RESOLVED: To note: a. the consultation and evaluations that have been undertaken to improve the MES. b. the implementation of the Member Enquiries element of the corporate Complaints, Compliments and Enquiries Management system. c. the plans to deliver further improvements to the Members Enquiries Service. d. the current performance data from the MES. e. that a further update on the implementation of the new system will be provided at a subsequent meeting of the Committee.
How this works
Items are linked when their titles share most of their words and they fall within 18 months of each other. Councils don't number reports across meetings, so a few links may be wrong, and a step may be missing if its title changed a lot. Each step links to the meeting, where the council's own papers are.